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Gaincraft

Contact

Where to send what.

No general enquiries inbox that nobody reads. Each route below reaches the person who can actually answer it.

Routing

Seven routes.

Sales and pilots

Every commercial conversation starts with a thirty-minute discovery call, so the fastest route is the booking page rather than an email thread.

Design-partner applications

For retailers who want to be early and are willing to give point-of-sale access and weekly executive time.

Customer support

For deployed customers. Named contacts and escalation paths are in your success plan; this address reaches the team.

Security and vulnerability disclosure

Report a suspected vulnerability here. We acknowledge within one business day, we do not pursue good-faith researchers, and we will tell you when a fix has shipped.

Privacy and data requests

Data subject requests, DPA queries, subprocessor questions, and anything for our data protection contact.

Press

We do not have a press kit and we do not comment on unnamed customers. We will talk about method, category and hardware.

Careers

We hire retail operators as well as engineers. Open roles are listed, honestly, including when there are none.

Registered entities

Who you are actually contracting with.

Marked [CONFIRM] where the detail is not yet fixed. We would rather show the gap than print an address that is wrong on a legal page.

United States

Gaincraft, Inc. [CONFIRM]

Registered address [CONFIRM]

Delaware, United States [CONFIRM]

India

Gaincraft Technologies Private Limited [CONFIRM]

Registered address [CONFIRM]

India [CONFIRM]

Processing terms, subprocessors and residency are set out in the data processing agreement and the Trust Center.

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