Your best salesperson, at every counter.
GainCraft captures in-store conversations with consent, coaches every rep daily, and shows managers exactly where revenue is leaking.
The counter is a black box. That's the whole problem.
of customer conversations a store manager actually hears.
frontline attrition — the skill walks out the door.*
variance in scheme attach between stores of the same chain.*
*Illustrative industry figures — replace with verified data before launch.
Capture. Understand. Coach. Report.
Live in a store in two weeks. A mic, an app, and your playbook.
Capture
Counter mic or the store phone. Consent signage kit included with every deployment.
Understand
Hinglish and 10+ Indian languages. Every conversation scored against your playbook.
Coach
Every rep gets a 2-minute daily nudge: what they missed, plus how a top performer says it.
Report
Weekly scorecards by store and by rep. The numbers that move revenue, not vanity dashboards.
What we design a 90-day pilot to move.
walk-in-to-bill conversion
scheme enrollments
new-hire ramp
Measured against matched control stores in 90-day pilots.
Built for high-consideration retail.
Long conversations, heavy playbooks, real money on the table.
Notes on the future of premium retail.
Privacy isn't a feature. It's the architecture.
- Notice-based capture, like the CCTV signage stores already use.
- Personal details redacted at processing — no customer identification.
- Audio auto-deleted in 30–90 days; retention configurable per brand.
- Data resides in India. Encrypted in transit and at rest.
"In eight weeks, our scheme attach in the pilot cluster climbed steadily — and my store managers finally know which behavior to coach on Monday morning."